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A family-run business since 1985, Alan Furman & Co. is one of the largest discounters of fine watches and precious jewelry in the United States. We take pride in providing our customers with the best value for their money. And we know our customers agree, just read what they have to say about doing business with our company. |
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"Sergio, Just wanted to let you know that the watch got delivered and looks perfect. Many thanks again for your professionalism." --
Antoine S. "We received our watches on Friday. Just in time for the New Year. They are simply stunning!
Wanted to thank you and Sergio for your diligence in assisting us with our new Rolex. We will highly recommend you to any of our friends, especially, for your professionalism and care you took with Bob and I getting what we wanted.
Have a very Happy New Year!! -- Bob and Maggi B. "Alan, I wanted to write you to tell you that I love the watch and receive compliments on it regularly. Please feel free to use me as a reference for your company, my experience was professional, effortless and efficient. Given that these are expensive purchases, these qualities made the process enjoyable. Thanks!" --Tim F. "Alan, Received the goods, thank you. It was a pleasure doing business with you… We will think of you for all of future purchases." --Frank H., VA "Sergio, I just received my watch and it is perfect!You really made the "Sergio - wanted to let you know that I received the watch last Friday, and I am very pleased with both the watch and the service rendered by Alan Furman & Co. Thanks very much." --Philip E. "Thank you, Sergio. My new watch winder arrived in just two days. That's the best service I've ever experienced when ordering a product. Also, I'm thrilled with the winder. It is a really nice piece of furniture and I don't have to worry about ever setting my watch again." --Chris S. "I just wanted to say THANK YOU for working with us and being so patient. I know we weren't the easiest people to work with. My ring looks amazing. I love it!" --Ann V. "I have received Orbita Sparta watch winder in fantastic condition. I hope that it will work well in the future. Thank You again very much for your great customer service and prompt delivery." --Dragan G. "Alan: Had a FANTASTIC experience with my new Omega purchase...Sergio was the greatest to deal with!!!..watch came much sooner than expected and in perfect condition with all tags and paperwork intact...THANKS AGAIN!!!!!" --SAK, NJ "I have received my watch. It is a beautiful watch -- will buy from you again. Thank you so much; it's very nice doing business with you." --Paul P. "Hello Sergio. Just wanted to let you know my wife's watch was delivered today, one day earlier than expected! The watch is beautiful, fits perfectly, she is thrilled and all appears to be well. Thanks for your assistance and prompt service." -- Don A. "Dear Alan and Sergio,
"Hi Alan, I just wanted to thank you for your kind advice and professionalism. The solitaire is exactly what I had in mind. "Dear Alan, I just wanted to thank you and your staff for your amazing service. I called in for a TAG sports watch ($655) and was helped by Carissa. She was lovely and very professional. I was told it could take 4-6 weeks since it was not in stock and to my surprise...it arrived the same week I ordered!!!! I was so thrilled because this was a gift for my fiance returning from Afghanistan on June 30th. Thank you again for your help. I will definitely be returning for a watch for myself and a future upgrade (maybe a wedding gift next year)." --Terri L., VA "Alan – thank you for your help – Richie loves the winder – it's beautiful." --Pattie W. "I received the ring on Saturday and it looks great! I just wanted to say thank you, it came out beautifully!" --Regina M., NY "Hi Alan and Darrell, I got the watch, and it's fantastic. Thanks for the good communication and prompt service." -- Ben C., Chesapeake VA "Darrell, I bought a Rolex for my wife about 6 weeks ago. Her Birthday was April 1st and I gave her the watch at dinner Friday night.. It was a hit. She loves it. Wanted to thank you again for helping me make her dream come true. Many thanks." --Andy B., Houston TX "Alan, Received my watch first thing this morning. It is truly a beautiful timepiece and I expect to have many years of enjoyment wearing it. Again thank you for all that you have done for my wife and me." --Skip C. "Just like to let you know I have received the watch. Very pleased. Thanks again, for sure I will do more business with you in the future." --Ty W. "Hi Alan, I got the beautiful Tag Heuer! Once again, I am very happy to have done business with you ( the 4th one received and one more on order)! Thank you very much and best regards to you all." "Carissa, The Omega Planet Ocean watch arrived this afternoon (a full day early)! I wanted to Thank You for the very Professional Service and actually doing what you said your company would do. I look forward to working with your company again (Hopefully) in the very near future!" --Steve O. "I received the Daytona. You were not kidding when you said it is in mint condition. I have trouble believing it was even worn. I am thrilled – pleasure doing business with you!!" Mike S. "Received the watch today. Don’t know what else to say other than, thank you. I’m amazed at how quickly you got it for me, how competitively you sold it to me and how pleasant the overall experience with your store was. Thank you very much!" --T. Michael B., Irvine, CA "Carissa, Just wanted to thank you for the watch and the good work. Everything went smoothly and the watch arrived in perfect condition. Now you'll get many of my friends to order at Alan Furman." --Diego D. "I have the watch and have gifted it to the colleague in my business that has reached 10 years of service. All elements of my purchase from Alan Furman & Co. were excellent, just as the last time I did business with your company, and I appreciate your role in fine service. Let me know if I can write a letter to someone that matters about the fine service you gave me. Thanks very much." --Charles P. "Just want to drop you a note and say that I recieved the watch today. You said it would arrive on Friday and it did. The watch looks great! Exactly what I wanted- an extremely luminous watch to go hunting with. As a business owner myself I know how important customer service is and you scored big on it dealing with me not to mention the great discounted price you offered me. I started a modest watch collection a few years ago and finally I found a great place to purchase my additions." -- Roman K. "Watch received. It is fabulous. Thanks very much." --Mike O. "Alan, received the new SS GMT II watch earlier this week. It was exactly as you described. Beautiful and as good as new! --Charles W. "Hello Mr.Whipple, Thank you very much for your prompt service I did receive the receipt for the Rolex Watch. I did really have a joy in dealing with you during my purchase and appreciate your kindness. I was happy that the next time I had called I got you and it was a wonderful experience and I look forward to passing on the good word to my friends and I will also get in touch with you for my next purchase." --M.L. "got the watch already "Claudia, The Omega Planet Ocean watch arrived safely in Panama City, FL. It is lovely and fits perfectly. Thank you for the great service." Celeste H., Panama City, FL "Carissa We received the watch today. As always - very nice! Thanks for your great customer service! The next watch is for me." -- Janet S., Yuma, AZ "My Rolex President arrived this morning in perfect condition. It is truly a magnificent work of art. Thanks very much for your prompt and courteous service." --Bill B. "Alan, Wanted to thank you. Yesterday was my husband's birthday and he loved the watch winder that you helped me select." --Sara R., Arlington, VA "Hi Alan, Just wanted to thank you for the beautiful job you guys did on my ring, its gorgeous and I love it!! thanks again" --Mona N. "Carissa, The watch arrived today. Thank you for a flawless transaction and all your assistance. I hope to be ordering again from you. Thank you again." -- Bill B. "Hey Alan, Got the watch. It’s a beauty. Thank you." --Matthew C., NY "The watch arrived safely and it's beautiful! Thanks so much, I look forward to doing business with you again in the near future!" --Gabrielle K., NY "Hello Carissa, I just want to inform you that my Orbita warchwinders arrived to Potsdam, happily and safely. Thank you ! Have a nice day. --Zoran A. "Always a pleasure dealing with your firm. The tech called me and confirmed the issue, made the repair and was received today. Many thanks." --Christian E. "Alan, I just wanted to thank you again soo much for the prompt service of replacing the second hand on my Rolex Day-Date watch. The way you and your staff handled my situation, made me feel very special. It is nice to know that people like you still exist. That is the very reason I will keep coming back to you for future purchases and I will continue to recommend you and your company to anyone that asks for the name of a honest and reputable dealer." --Bob B. "Alan, the Bell & Ross arrived safe and sound. WOW…AMAZING! Thanks again and I look forward to working with you again in the near future!" --Daren S., Berkeley Heights, NJ "Darrell-thanks all for all of your assistance. Just picked my watch up at the Gallery. You guys are a pleasure to do business with." --Nolan "Alan Furman, I already received my Bell & Ross (BR03-92 ) watch ... I was very surprise and excited ...Your service is the best ... I would gladly recommend you to all of my friends" --Gilbert G. "Alan & Team, You guys did a fantastic job on the servicing of my Rolex watch! My watch came back looking like brand new! I paid $4600 for my “previously owned Rolex”, purchased from Alan, 5 years ago. I must say that the watch looks as good as it did (again, brand new) when Alan sold it to me and today, it’s probably worth more than what I paid for it! I wish I could say the same thing about my other investments!!" -- Brian G., Hilton Head Island, SC "Alan, I received the watch yesterday without a glitch. Thank you for making everything so easy and pleasant." --Mark S., Bethesda, MD "Alan, I got the watch. I love it. Thanks for all your help. If I want a new watch in the future, I will most def contact you." -- Noah G. "Darrell, Please accept my thanks for your assistance in obtaining my Blancpain watch. The watch is really beautiful and I will be contacting you for assistance with respect to filling out the warranty information. It’s been a really good experience working with you on this purchase and I look forward to working with you again in the future." --Greg D., Brea, CA
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(800) 654-7184
Voted One of the Top Watch Repair Companies in Bethesda Magazine Jan/Feb 2010
Member Since 1985
"Darrell, I received the watch on Wednesday and it was everything I was hoping for, and more... This is the third watch I've bought from AF, and each time I've had nothing but the best experience. You guys certainly know how to command loyalty from your customers." -- Roberto G., College Station, TX
"Carissa, My Omega Seamaster and the boxes and other contents came in perfect, fresh condition – not a bend or ripple in the cardboard. The bracelet fits just right. It’s a stunning watch. The buying experience, beginning with my initial phone conversation with you, was flawless. I’m looking forward to buying more watches from AFC." -- Maurice B., Alexandria, VA
"I just wanted to drop a quick note to say Thank You for an overall flawless transaction and a pleasant experience during my recent acquisition of a WG Daytona. Speed, attention to detail, customer service manner - all of these critical elements have met and exceeded my expectations. You are by far the greatest Rolex retailer I have ever dealt with. I'll definitely deal with you again (although I expect to be on a watch-diet for a while) and recommend you to others. Thanks very much!" -- Edward M.
"Carissa,
Thanks again, got the watch yesterday and it's great. Really appreciate all your help and great service.
Look forward to working with you again!
-- Pete D. Washington, DC
"Thanks very much. I knew I purchased the winder from a highly reputable store. Hope to do more business with your company in future." --K. P.
"I just received my 25 year old Rolex Submariner that I sent to Alan Furman for repair. I wanted to take a moment and thank you for a great job. You were not only fast but my watch came back working and looking better than it has in years."
" A few years ago I bought a Yacht-master from you for my wife. You can bet if it ever needs service, I’ll rely on Alan Furman."
--Chris W.
Claudia,
"I got it today!!! The watch is great and I am quite impressed with Alan Furman and especially YOU!!"
Alan,
"
...I really enjoyed the watch over the years. And I was very pleased with the service I received from Alan Furman when I first acquired it." --S. Lee
"I just received my Rolex and it is beautiful. This is the exact watch I wanted and I appreciate all of your efforts in helping with this purchase. I love the watch and the price. Thanks again for everything I am so HAPPY!" --Tim B. Perth Amboy, NJ
"Just wanted to let you know that I already received my beautiful new watch. I love it and the service you provided. Your web site is terrific and gives the consumer a feeling of confidence. Your calls were handled very well. I will be giving your name to all my friends in the market for a new Rolex. Thank you so much!" --Julie W. Las Vegas, NV
Offering fine watches, precious jewelry, magnificent crystal and the finest silverware since 1985.
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